When I am troubleshooting a computer with the user’s account, I always avoid using the Run window because I see that whenever I provide support behind another technician, I can see what commands the previous technician used and also things the user tried to access as well. By avoiding this, I limit the user’s knowledge as some users will try to impress me by trying to fix issues themselves and sadly, they end up making things worse so a ten (10) minute job now take two (2) hours to properly fix. If I must, I will launch the Command Prompt from the Run Window and execute everything there as once the Command Prompt is closed, all traces of what I had are gone. Plus, I can target scripts on my USB Flash Drive, USB Rubber Ducky, or Bash Bunny since I know what issues I’m repairing.
Here are a few ways that you can launch the Run window.
Using the Keyboard
My favorite and fastest way is to press the Windows + R keys as I can do it with two (2) fingers on my left hand so hovering users don’t know what I did and will ask “What did you just do?” after the Run window magically appears.
Using the Mouse
Right click the Start button the left click on Run.
